1. Scope of the Warranty
This Warranty Policy applies to the following:
- Products: Any home interior products or services that may be sold or recommended through Vlyorn.xyz, including but not limited to furniture, decor items, lighting, and accessories.
- Content: All articles, guides, tips, and advice provided on our website relating to home interiors.
- Services: Any additional services offered, such as consultation, product recommendations, or design advice.
We guarantee that the products and services listed on Vlyorn.xyz will meet the descriptions provided in their respective listings or content, and will be free of defects in material or workmanship under normal use, within the terms of this warranty.
2. Warranty Period
The warranty period for products purchased or services utilized via Vlyorn.xyz is as follows:
- Physical Products: Warranty covers defects in materials or workmanship for a period of 12 months from the date of purchase.
- Services & Content: We ensure that the advice and content provided on Vlyorn.xyz are accurate to the best of our knowledge at the time of publication. However, any content is for informational purposes only and is not covered under a warranty.
Please note that the warranty applies only to the original buyer and is non-transferable.
3. What is Covered
The warranty covers the following:
- Manufacturing defects or issues caused by faults in materials or craftsmanship in physical products.
- Incorrect product descriptions on our website, such as incorrect size, material, or features that do not match what was described.
- Technical support or assistance regarding content or services provided through our website.
4. What is Not Covered
This warranty does not apply to:
- Damages caused by misuse, improper handling, or alterations of products.
- Normal wear and tear on home interior products, such as fading, discoloration, or degradation due to age or exposure.
- Negligence or accidental damage, including but not limited to stains, scratches, or damage from cleaning.
- Products purchased through unauthorized third-party sellers.
- Services rendered incorrectly due to inaccurate information provided by the user.
- Content that becomes outdated or inaccurate over time due to changes in the home interior market.
5. How to File a Warranty Claim
If you believe a product or service purchased through Vlyorn.xyz is defective or not as described, please follow these steps:
- Contact Us: Reach out to our customer service team at support@vlyorn.xyz with your order details and a description of the issue.
- Provide Proof of Purchase: You may be asked to provide a receipt or order number.
- Inspection and Resolution: Our team will review your claim and, if necessary, request that the product be returned for inspection. We will either repair, replace, or issue a refund as appropriate.
Warranty claims must be submitted within the specified warranty period. Failure to comply with these terms may result in a denial of the warranty claim.
6. Refunds and Replacements
In the event of a valid warranty claim, we will work with you to resolve the issue. We may offer:
- A full refund for the purchase price of the defective item.
- A replacement product of the same or equivalent model, if available.
- A repair or maintenance service, as deemed appropriate by our team.
Please note that all returns or exchanges must be initiated within 30 days of receiving the product or service.
7. Limitation of Liability
Vlyorn.xyz is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, services, or content, including but not limited to loss of profits, personal injury, or property damage. Our total liability under this warranty is limited to the amount paid for the specific product or service in question.
8. Changes to This Warranty Policy
Vlyorn.xyz reserves the right to modify or update this warranty policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy regularly to stay informed of any updates.
9. Contact Information
If you have any questions or concerns regarding this Warranty Policy, please feel free to reach out to us:
Email: admin@vlyorn.xyz
Website: www.vlyorn.xyz